Terms of Use | Roshelle Celeste

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By scheduling your appointment or purchasing the program, you have checked the box indicating that you are agreeing to the terms of use, disclaimer and conditions that follows below.

You are further agreeing to the terms laid out in our privacy policy.

https://www.roshelleceleste.com/privacypolicy | https://www.roshelleceleste.com/termsofuse

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PRINCIPLES & BASIC AGREEMENTS FOR CIRCLE GATHERINGS

The Principles are the basic agreements we each commit to when we are entering into a space where deep sharing and vulnerability occurs.

WELCOME: You are welcome as you are.
CONFIDENTIALITY: What happens in our group calls, stays in our group call.
CHOICE: You have the choice to opt-in or out of any exercises or invitations.
SELF CARE: Always prioritize your own self care over the material or care of others, and practice naming where you are and what you need.
MUTUAL SUPPORT: Everyone here is intending to support you and the support can be negotiated as needed.
FREQUENT & BRIEF EYE CONTACT: Look around the room and notice where you are, and who you are sharing space with.
NO COACHING: Avoid offering unsolicited advice or guidance to those who share with you.
PAUSE (***Available during our Circle Gatherings only): During our Circle Gathering Calls, you may call a pause at any time when you feel it's needed for your own self regulation.
In Group Healing, Coaching or in Co-Working Sessions, if you need to self regulate, please practice the principle of choice and self-care. We are here to support your journey as best as possible, and everyone is in a different place. Please check in with us for additional support resources or even a virtual hug.

RULES OF CONDUCT FOR CREATING A SAFE SPACE ON THE GROUP CALL

You agree to the following:

You will be respectful and sensitive to others, accepting them without making judgments
You agree to do your part in creating and maintaining a safe and comfortable environment for everyone.
You will hold a supportive space for others when they share their experiences.
You agree to refrain from offensive language.
You will silence your mobile devices and put them away for the duration of the call.

PREPARING FOR THE GROUP INTERACTION

By signing up for any of the memberships offered by Roshelle Celeste, you've taken the first steps toward creating the best life possible for you. To get the most out of it, it's important to follow these suggestions.

Please ensure:

you're in a distraction-free space and have privacy
you have silenced your mobile devices for the duration of our call
your family or roommates know not to interrupt you
you have a glass of water
you have a paper and pen to take any notes or to journal your reflections

YOUR RESPONSIBILITYYou understand that it is your responsibility to take action towards attaining the results you desire. You understand that any changes you experience are a result of the work that you put into creating these changes.

GROUP CALL REMINDERSYou understand you will receive email reminders for the group call with access codes and links. You agree you will not share this access information with anyone else.

MISSING GROUP CALLS
You understand that since these are group sessions, any call you miss will be at your own discretion, and there will not be any refund issued for missed calls. Roshelle Celeste understands that sometimes life gets busy and that's why the lecture and guided process of these calls are recorded. You understand that if you miss a session, you can catch up on through the recording.

You understand that that Universal Energies start to flood in to prepare your energies and our connection for the shifts that will happen during and after the call. You agree that you have booked these sessions and said Yes to yourself. Said Yes to living your life in a way that is aligned with your dreams. If you find that you're starting to miss calls, you will ask yourself what's behind this. You understand that it may be time to examine if you are short-changing yourself and allowing yourself to stay in the story thats keeping you playing small.

RECORDING OF GROUP SESSIONSYou agree to the following:

You understand and consent to the use and release of any recording of Group Calls by the team at Roshelle Celeste.
You understand that these recordings may be used for promotional material, learning and growth opportunities, and community access to replays.
You understand that you relinquish any rights to the recordings and you understand that the recordings may be used by the team at Roshelle Celeste without further permission.
You understand that participation on the group calls is voluntary and you can choose to listen without sharing personal experiences.

GROUP CONFIDENTIALITY

You agree to the following:

You understand that due to the nature of recorded group sessions, it is not possible to maintain confidentiality for what is shared publicly. You agree that you will only share publicly what you would write in your memoirs and don't mind being considered public information.
You understand that when you share personal details on the call that you will focus on your own experiences, and you will leave identifying details about other individuals out of the conversation. You understand this means that information such as name, workplace, address, family members, friends or colleagues information, etc, will not be brought up on the call.
You understand that the authorities will be contacted if there is any indication of harm being threatened or done to a person (child, adult, or yourself).

OPTING OUT OF CONTACTYou understand that you will not receive any promotional material from Roshelle Celeste, however you will still receive reminders and invoicing information.

STOPPING A MEMBERSHIP SUBSCRIPTION You agree to the following:

You understand that you can stop the subscription to these group sessions at any time by emailing support@roshelleceleste.com. Once the Roshelle Celeste Team receives your cancellation, we'll stop your subscription payments and let you know via email once it's done.
You understand in stopping the subscription, you will no longer have access to call recordings, membership and bonus content. Your access to the membership content will be removed at the end of the current payment cycle. This includes any Bonus Membership Upgrades.
You understand you can sign up again at a later date, however you are also aware the price of purchase may have changed, and you will be charged the new price.

REFUND POLICY
Due to the immediate access into the program, no refunds will be issued. However you will be able to cancel your membership at any time. The cancellation will go into effect immediately and you will not be charged further.

You understand that no refund will be issued for missed group sessions. You understand these are live experiences you signed up for, however there may be a replay available for a limited time that you can review.

MEDICAL DISCLAIMERYou understand that any messages and content within these sessions are not meant to diagnose, mitigate or treat any symptom or condition you are experiencing. You agree to seek out the appropriate medical attention and care for any and all concerns you have.

CONSENT
Any terms listed above, or in our privacy policy, can be updated at our discretion. Please check back when purchasing a new program to ensure nothing has changed.

If you are in complete agreement and understanding of the above terms listed on this page, please click the box indicated and continue with your purchase.

If you have questions about anything that is written here, please contact us.

If you are not in agreement, please exit the scheduling browser and/or sales page, and continue on your day with our blessings.

Also note, by scheduling your appointment or purchasing the program or membership, you have clicked that you have read and accepted the terms of services, you are also agreeing to abide by all terms, conditions and disclaimers listed on this page and on our website policy page. For our Privacy Policy, please click here, or scroll down to our page footer.

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PRIVATE SESSIONS:

PREPARING FOR THE GROUP INTERACTION

Please ensure:

you're in a distraction-free space and have privacy
you have silenced your mobile devices for the duration of our call
your family or roommates know not to interrupt you
you have a glass of water
you have a paper and pen to take any notes or to journal your reflections

SESSION REMINDERSYou understand you will be sent email reminders about your upcoming appointment. The first and second one are at 72 hours and 26 hours respectively to give you a chance to make changes should you need to. The last reminder is set at 1 hour prior to your appointment.

APPOINTMENT CHANGE POLICY

You understand that if you need to make any changes to your appointment, you are able to do so online up until 24 hours before your appointment. If you are having difficulty doing this online, you will send Roshelle Celeste an email at connect@roshelleceleste.com before the 24 hour window.

You understand that changes to your appointment are no longer possible within the window of 24 hours prior to your appointment.

You understand that should extenuating circumstances occur within the 24 hour period, by speaking with Roshelle Celeste, we can arrange an alternative solution, which may include a 50% rescheduling fee.

RECORDING SESSIONSSessions may be recorded for reflection purposes, and may be used to extract material for the purposes of creating products or programs.

CONFIDENTIALITY IN PRIVATE SESSIONS

I understand that there are exceptions to confidentiality. I understand these include: Information requested through a court order or subpoena If I am a danger to myself or others When there’s more than one person present in the room listening to the session When the session is being recorded (either party is to make the other aware if the session is being recorded.

You understand that Roshelle Celeste agrees to keep all information about and conversations with you private and confidential. No personal ideas, information, thoughts or experiences expressed by you will be shared with anyone without permission.
You understand that confidentiality is your right, regardless of who is paying the fees.
You understand that from time to time, Roshelle Celeste may share the nature of the session, without details identifying you, with either another coaching or healing professional or mentor for the purpose of seeking guidance or with students and readers for educational purposes.
You understand that there are exceptions to confidentiality. You understand these include:

Information requested through a court order or subpoena
If you are a danger to yourself or others
When there’s more than one person present in the room listening to the session
When the session is being recorded (either party is to make the other aware if the session is being recorded.

OPTING OUT OF CONTACTYou understand that you will not receive any promotional material from Roshelle Celeste, however you will still receive reminders and invoicing information.

STOPPING A COACHING PACKAGE SUBSCRIPTION You agree to the following:

You understand that you can stop the subscription to these packaged private sessions at any time by emailing support@roshelleceleste.com. Once the Roshelle Celeste Team receives your cancellation, we'll stop your subscription payments and let you know via email once it's done.

REFUND POLICY

You understand there are no refunds issued within 24 hours of your first session occurring, or after the first session has been completed.

You understand it is your responsibility to book your sessions each month. Unused sessions at the end of the month will not be carried over unless otherwise agreed upon in writing ahead of time with Roshelle Celeste.

You understand there are no refunds for missed sessions.

CONSENT
Any terms listed above, or in our privacy policy, can be updated at our discretion. Please check back when purchasing a new program to ensure nothing has changed.

If you are in complete agreement and understanding of the above terms listed on this page, please click the box indicated and continue with your purchase.

If you have questions about anything that is written here, please contact us.

If you are not in agreement, please exit the scheduling browser and/or sales page, and continue on your day with our blessings.

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